Welcome to labelbynishtha.

These Terms & Conditions govern your use of the labelbynishtha website and your purchase of products through our website.

By accessing or using our website, browsing products or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Website Usage

You agree to use the labelbynishtha website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any unlawful or unauthorised purpose.

• Attempt to interfere with the operation or security of the website.

• Provide false, inaccurate or misleading information while placing an order or communicating with us.

• Misuse the website, its content or services.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date.

However, product colours and appearance may vary depending on your device or screen settings.

Product availability may change from time to time.

We reserve the right to correct errors, inaccuracies or omissions in product information where necessary.

3. Pricing & Product Availability

Product prices and availability are displayed on the website and may be changed from time to time.

We reserve the right to update product prices, availability and other product information without prior notice.

If an error affects an order, we may contact the customer regarding the applicable correction or resolution.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information required for processing and delivery.

An order may be subject to availability and successful payment confirmation.

We reserve the right to cancel or decline an order where necessary, including circumstances involving incorrect information, product unavailability, payment issues or other genuine operational reasons.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund Policy.

5. Shipping & Delivery

We ship across India.

Orders are generally dispatched within 1–3 business days after order confirmation.

Delivery usually takes 3–7 business days after dispatch, depending on the delivery location. Remote areas may require additional time.

Delivery delays may occur due to courier partners, weather conditions, natural calamities, public holidays or other circumstances beyond our control.

For complete details, please refer to our Shipping Policy.

6. Returns & Exchanges

Eligible products may be exchanged within 7 days of delivery, subject to the conditions specified in our Return & Exchange Policy.

Products must meet the applicable eligibility requirements, including being unused, unworn and unwashed, with original tags, packaging and accessories intact.

Sale/clearance products, customised or specially made-to-order products and products specifically marked as non-exchangeable may not be eligible for exchange.

For complete details, please refer to our Return & Exchange Policy.

7. Damaged, Defective or Wrong Products

If you receive a wrong, damaged or defective product, please contact us as soon as possible with your order details and clear photos/videos of the product and packaging.

After verification, an appropriate resolution may be provided, which may include replacement, exchange or refund, as applicable.

8. Payments

Payments made through our website may be processed through secure payment gateway or banking partners.

You are responsible for providing accurate payment and billing information.

We do not ask customers to share confidential payment information such as OTP, CVV, PIN or passwords through calls, messages, emails or social media.

For payment-related information, please refer to our Payment Security Policy.

9. Refunds

Where a refund is applicable, it will be processed after the returned product is received and inspected.

Approved refunds will be initiated to the original payment method used for the order.

Refund processing may take additional time depending on the payment gateway or bank.

10. Customer Information

You are responsible for ensuring that the information provided while placing an order is accurate and complete, including your name, shipping address, contact details and other information required for order fulfilment.

For information about how personal information is collected and used, please refer to our Privacy Policy.

11. Intellectual Property

All content available on the labelbynishtha website, including text, product descriptions, photographs, graphics, logos, designs and other materials, belong to or be used by labelbynishtha and be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or commercially use website content without appropriate permission.

12. Third-Party Services & Links

Our website may use or provide access to third-party services, payment providers, delivery partners or external websites.

Third-party services may operate under their own terms and policies.

labelbynishtha is not responsible for the policies or practices of third-party websites or services that are outside our control.

13. Limitation of Liability

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

To the extent permitted by applicable law, labelbynishtha shall not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural calamities, severe weather, public holidays, courier disruptions or other unforeseen circumstances.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, services, business practices or applicable requirements.

The updated Terms & Conditions will be displayed on our website.

The applicable terms will be those displayed on the website at the time of your purchase or use of the website, as applicable.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the applicable laws and jurisdiction as provided under Indian law.

17. Contact Us

For questions regarding these Terms & Conditions, orders, payments, returns, exchanges or other website-related matters, please contact labelbynishtha through the contact details provided on our website.