At labelbynishtha, we take the security of your payment information seriously. We aim to provide a safe and secure payment experience when you shop with us.

Secure Payments

• Payments made on our website are processed through secure payment gateway services.

• Payment transactions are protected using appropriate security measures and encryption protocols.

• Your payment information is processed securely by the applicable payment gateway/banking partner.

• We do not ask customers to share sensitive payment information such as OTP, CVV, PIN, passwords or card details through calls, messages, emails or social media.

Payment Information

Payment-related information may be processed by our payment gateway or banking partners for completing and verifying transactions.

We take reasonable measures to protect customer information against unauthorised access, misuse or disclosure.

Fraud & Security

For your safety:

• Please make payments only through the official checkout/payment options available on our website.

• Do not share your OTP, CVV, PIN, password or other confidential payment information with anyone claiming to represent labelbynishtha.

• If you receive any suspicious payment request or communication, please contact labelbynishtha through the contact details provided on our website.

Failed Payments

If a payment is deducted but the order is not successfully placed, the transaction may require verification through the applicable payment gateway or bank.

In such cases, the resolution or refund timeline may depend on the payment gateway and/or bank.

Refunds

Where a refund is applicable, it will be processed after the returned product is received and inspected.

Approved refunds will be initiated to the original payment method used for the order. Refund processing may take additional time depending on the payment gateway/bank.

For any payment or refund-related query, please contact labelbynishtha through the contact details provided on our website.

Policy may be updated from time to time. The applicable policy will be the one displayed on our website at the time of purchase.